Shipping policy
Shipping Policy
At Shah Traders Limited, we aim to deliver your orders safely and on time. Please read our Shipping Policy carefully before placing an order.
Order Processing Time
Orders are usually processed within 2 to 4 business days after confirmation.
Orders placed on weekends or public holidays may be processed on the next business day.
Shipping Time
Estimated delivery time depends on your location:
-
Local / City Delivery: 2 to 4 business days
-
Other Cities: 3 to 7 business days
-
Remote Areas: Delivery may take longer depending on courier availability
Please note that delivery times are estimated and may vary due to courier delays, weather conditions, public holidays, or other circumstances beyond our control.
Shipping Charges
Shipping charges will be displayed at checkout before you complete your order.
We may offer free shipping on selected products, promotions, or orders above a certain amount.
Cash on Delivery
If Cash on Delivery is available, customers must provide accurate contact and shipping details. Our team or courier partner may contact you for order confirmation before dispatch.
If the customer refuses to receive the parcel without a valid reason, future Cash on Delivery orders may not be accepted.
Incorrect Shipping Information
Customers are responsible for providing correct shipping details, including full name, phone number, complete address, city, and postal code.
We are not responsible for delayed or failed deliveries caused by incorrect or incomplete shipping information.
Delivery Attempts
Courier companies may attempt delivery more than once. If the customer is unavailable or does not respond, the parcel may be returned to us.
Additional shipping charges may apply for re-delivery.
Damaged or Missing Items
If you receive a damaged parcel, incorrect item, or missing product, please contact us within 24 hours of delivery.
Please provide your order number and clear photos or videos of the product and packaging for verification.
Order Tracking
If tracking information is available, we will share it with you through email, SMS, WhatsApp, or your order confirmation page.
Contact Us
For any shipping-related questions, please contact us:
Store Name: Shah Traders Limited
Email: your-Shahtraderslimited@gmail.com
By placing an order from Shah Traders Limited, you agree to this Shipping Policy.