Return & Refund Policy

At Shah Traders Limited, customer satisfaction is our priority. If you are not completely satisfied with your purchase, you may request a return or refund according to the policy below.

Returns

We accept return requests within 7 days of receiving your order. To be eligible for a return, the item must be:

• Unused and in the same condition as received

• In its original packaging

• Not damaged, washed, or altered

• Accompanied by proof of purchase or order confirmation

Non-Returnable Items

The following items cannot be returned:

• Used or damaged products

• Products without original packaging

• Items purchased on sale or special discount, unless they are defective

• Customized or personalized products

Refunds

Once we receive and inspect your returned item, we will notify you about the approval or rejection of your refund.

If approved, your refund will be processed using the original payment method or another agreed method. Please allow a few business days for the refund to be completed.

Damaged or Defective Items

If you receive a damaged, defective, or incorrect product, please contact us within 24 hours of delivery. We may request photos or videos of the product and packaging for verification.

If the issue is confirmed, we will offer a replacement, exchange, or refund.

Exchanges

We only replace items if they are defective, damaged, or incorrect. If you need an exchange, please contact us first before sending the product back.

Return Shipping

Customers are responsible for return shipping costs unless the item received is damaged, defective, or incorrect.

Shipping charges are non-refundable.

How to Request a Return

To request a return or refund, please contact us at:

Email: your-Shahtraderslimited@gmail.com
Store Name: Shah Traders Limited

Please include your order number, reason for return, and clear photos if the product is damaged or incorrect.

Important Note

Items sent back without contacting us first may not be accepted.

By purchasing from Shah Traders Limited, you agree to this Return & Refund Policy.